The AMAZEMENT Revolution
Seven Customer Service Strategies to Create
an Amazing Customer (and Employee) Experience
by Shep Hyken
A Customer Service Strategy Book: The Amazement Revolution by Shep Hyken, Customer Service Expert Featuring Seven Customer Service Amazement Strategies
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Your Sneak Preview of
The Amazement Revolution

A New York Times and Wall Street Journal Bestseller

No strings attached. You don't have to give us your
email address to get the free preview. We even want
you to copy it and send it to your friends. Really!  
How else can we build the Revolution?

While this may be the first three chapters of the book, it is actually a book
within a book.

First, you will learn about how a 12-year-old’s birthday party magic show
business is the root of many powerful customer service strategies in the
first chapter titled “The Right Thing to Do.”

Second, you will learn some customer service phrases and terminology that
you may want to start incorporating into your vocabulary.

Third, you will get a master class in customer service as Jim Bush, the
executive VP of World Service at American Express, takes us through all
seven strategies that are taught in the book. I promise this will be a
valuable investment of your time.

I have a favor to ask of you.  I want to start a customer service Amazement
please share this with everyone you know; friends,
colleagues, customers, etc. Like a chain letter, send it to at least 20 people
you know.  Unlike a chain letter, nothing will happen to you if you don’t, but
if you do, people will appreciate you and say, “Thank you!”

You don’t have 20 or more friends to send it to? Then send it to ten! If you
don’t have any friends, call me. I’ll be your friend!

Let’s start the Amazement Revolution together! Read it, download it and
share it with as many people as possible! Here’s the link:

Thank you in advance for being part of the Revolution!

If you would like to purchase the book today and receive
special bonuses,
please click here,

Shep Hyken, CSP, CPAE
Shepard Presentations, LLC
711 Old Ballas Rd., Suite 215
St. Louis, MO 63141
(314)692-2200 || Fax: (314)692-2222  ||

Copyright ©2011 by Shep Hyken, CSP, CPAE and Shepard Presentations, LLC